AI agents that answer, qualify and follow up — accurately.
We build assistants grounded in your own content: your services, prices, policies and availability. They handle the repetitive questions your team answers twenty times a day, capture the details that matter, and hand over to a human when they should.
What an AI agent is — and is not
An agent is a system with a defined job, access to your real information, and rules about what it may say and do. It is not a generic chatbot bolted onto a page, and it is not a model left free to improvise about your pricing.
The difference is grounding. We connect the agent to the source of truth — your site content, service list, prices, FAQs, availability — so answers reflect what you actually offer. When the agent does not know, it says so and offers to connect the visitor to a person.
What agents do for businesses like yours
- Answer product, price, timing and policy questions instantly, at 11pm included.
- Qualify enquiries: what is needed, by when, budget range, contact details — then create a lead record.
- Book or route appointments into your existing calendar or booking flow.
- Follow up on unanswered enquiries with useful context, not spam.
- Support your own team internally: policy lookups, drafting replies, summarising enquiries.
Problems this removes
Most small businesses lose enquiries to response time, not to price. A question at night gets answered the next afternoon, by which point the customer has messaged three competitors. Meanwhile your team retypes the same five answers all day.
An agent absorbs that volume and leaves your people the conversations that need judgement.
How we build them
- Define the job precisely: which questions, which actions, which hand-off points.
- Ground the agent in your content, with a review pass on the source material before launch.
- Set explicit guardrails: no invented prices, no promises about timelines, no medical, legal or financial advice.
- Wire real actions — create a lead, send an email, book a slot — through your existing systems.
- Log every conversation so you can read what customers actually ask.
- Review transcripts after launch and tighten the content where the agent struggled.
Where it lives
Most often on your website, as a quiet widget that does not fight the design. It can also run inside a mobile app, on WhatsApp, or behind an internal dashboard for your staff. This site runs one itself — the transcripts feed straight into the admin panel, which is exactly how we set it up for clients.
Measuring whether it works
- Conversations handled without human involvement.
- Leads captured outside working hours.
- Questions the agent could not answer — the most useful list you will get.
- First-response time before and after launch.
Questions we get asked
- Will it make things up about my business?
- It is restricted to your supplied content and instructed to defer rather than guess. We test with deliberately awkward questions before launch and review transcripts afterwards.
- What does an AI agent cost?
- There is a build cost for setup, grounding and integration, plus ongoing model usage that scales with conversation volume. We size both from your enquiry numbers — see our cost guide for the breakdown.
- Can it work in Hindi or Hinglish?
- Yes. It can reply in the language a visitor writes in, which matters for local customers.
- Do I keep the conversation data?
- Yes. Transcripts live in your own database, visible in your admin panel, and are covered by your privacy policy.
What question does your team answer twenty times a day?
Send us your five most repeated customer questions. We will show you exactly how an agent would handle them.